E Smith Heating & Air Conditioning

E Smith Hvac TruckE. Smith Heating & ac, Inc., is controlling the environment of North Metro homes and organizations since 1962. Family owned and locally operated, E. Smith provides hvac contracting, replacement and maintenance solutions through the entire greater metropolitan Atlanta area. Customers consist of residential home owners, commercial and commercial consumers, and new construction.

 

Fourteen of our over fifty workers have already been with E. Smith for over 15 years, and six of these having committed over three decades to serving our customers.Click to confirm Better Business Bureau accreditation also to see a Better Business Bureau report.Today, E. Smith continues to meet up with its customersï requirements by providing dependable solution and quality gear. The businessïs time and effort and dedication has paid down in a never-ending range of consumer referrals, long-term customer relationships and an enviable reputation locally.

 

As a result of our constant efforts and unwavering commitment, we are a Carrier Factory Authorized Dealer, the only real Carrier Hall of Fame Member in the state of Georgia and two-time Carrier Presidentïs Award Winner. To carry on aided by the list, we're also proud users regarding the Conditioned Air Association of Georgia (CAAG) while the air-con Contractors of America.E Smith hvac TruckIn March of 1962, Earl and Rachel Smith started E. Smith Heating and Air Conditioning. They started their fledgling company with one employee and a truck in the thing that was then, rural Cobb County.Forty years later on, the company has exploded to over fifty workers with the average annual product sales amount of $11 million. Nevertheless based in Cobb County, Georgia, the organization stays family-owned and operated underneath the presidency of Barry Abernathy.

 

In November 2003, E. Smith Heating and Air Conditioning, Inc. in Marietta, Georgia, became a Carrier Factory Authorized Dealer (CFAD). We're among just two Metropolitan Atlanta Carrier dealers to possess received such an honor as of November 2003. This replacement product sales and service based program was developed by Carrier Corporation on a national basis to �build equity for the top Carrier dealers, as an organization, and drive product sales development and profitability for them. This program focus is supposed to be on driving up client satisfaction both during the dealer and consumer degree aided by the Carrier brand name,� in line with the CFAD literary works.

 

You can find a number of needs to be a Carrier Factory Authorized Dealer, and only when these conditions are met can the dealer become certified. The program requires that at the least 50percent regarding the solution staff be NATE (us specialist quality) certified. NATE is a completely independent organization that administers rigorous tests encompassing numerous aspects of technical expertise. All domestic replacement installments is likely to be installed or inspected by a NATE certified professional. One or more of the main sales persons through the CFAD business must certanly be certified through Carrier University, specializing in training and info on Carrier services and products. All retail sales needs to be followed closely by a 100% satisfaction guarantee. Clients purchasing replacement systems will receive a customer satisfaction study to send in to Carrier Corporation. CFAD dealers must keep a stringent 85per cent or more satisfaction level among customers to keep into the system.

 

Carrier Factory Authorized Dealerships must also stay glued to a list of company methods that help assure security and satisfaction for our customers. CFAD individuals must carry at least one million bucks of liability insurance, precisely insure all business cars, and carry employees settlement on employees. We should be licensed contractors and follow all EPA guidelines for refrigerant use and solution. And of course, we must attend Carrier product introductions and trainings. This dedication by E. Smith hvac and Carrier Corporation signals a fresh standard of excellence, backed by expert training and consistently high requirements. The wedding of Carrierïs 102 years floating around fitness company and E. Smith Heating and Air Conditioningïs 42 years serving north metro Atlanta is a union that will benefit customers for a long time in the future.

 

The Presidentïs Award is a yearly prize to a select number of Carrier Factory Authorized Dealers whom achieve high ratings on a set of requirements founded annually by the Carrier brand. The award criteria will help and continue maintaining a continual focus on sales leadership and on pinpointing dealers who are model Factory Authorized Dealers.

 

In addition to the prizes and recognition, each Presidentïs Award winner will likely be invited to act as part of a nationwide sounding board towards the Carrier brand leadership team to greatly help further FAD program enhancements and add toward improvements to brand name initiatives and its own dealer help programs. Presidentïs Award champions will also be asked to serve as part models, share best techniquesï and otherwise offer peer mentoring to simply help cultivate excellence on the list of FAD team all together.

 

As well as creating the ac industry, Willis Carrier established the very first Carrier dealership. It had been established upon and driven by a set of concepts described by one of is own company partners, Edward T. Murphy in guide, Willis Carrier: the daddy of air-con.Proud to Serve Atlantaïs North Metro: Acworth, Alpharetta, Dunwoody, Kennesaw, Marietta, Roswell, Sandy Springs, Smyrna, Woodstock, and Surrounding Communities.